Q: Can we do one-way hires to a major city?
A: No, all vehicles must be collected and returned to the Hervey Bay area.
Q: What do I need to provide for hire of a vehicle?
A: For the hire of your vehicle you’ll need to provide us with your current valid driver’s licence and a credit card in your name. If you do not have a credit card, a bond is required. The bond can be paid in cash or funds frozen on your debit card, which will be released upon return of the vehicle.
Q: What do I need to provide for hire of a scooter?
A: For the hire of your scooter you’ll need to provide us with your current valid driver’s licence and a credit card in your name. If you do not have a credit card, a bond is required. The bond can be paid in cash or funds frozen on your debit card, which will be released upon return of the scooter.
* If hiring a large two-seater scooter, you’ll need a current valid motorcycle licence.
Q: Am I allowed to ride a scooter if I only have my driver's licence?
A: Yes, you can ride 50cc scooters only. Anything larger requires a motorcycle licence.
Q: If I want to hire a 12-seater bus, what licence do I require for bus rentals?
A: For 12-seater bus rentals, you require a full motor vehicle licence that is current and valid.
Q: How can I pay for my rental charges?
A: We accept all credit cards, EFTPOS and cash.
Q: Does the car come with unlimited kms?
All our cars come with 200kms per day. Any extra kms will be charged at $0.25 per km. Alternatively, if you’d like to upgrade to unlimited kms, we will quote upon request.
Q: Will I be able to use the toll roads?
A: We offer a 'go via road pass' activation service which will activate the 'go via road pass' for the duration of your hire. The activation fee is $9.95. After that, you’re free to use all toll roads and we will bill you at $5.00 per toll. All our vehicles are registered with the toll roads and you are not able to use your own 'go via road pass' in our vehicles.
Q: What happens if I get a speeding fine or parking ticket?
A: All traffic infringements notices are mailed to us by the issuing authority. You will then be nominated as the driver and paperwork will be sent to you by authorities. All traffic infringements incur a $50 administration fee.
Q: Are you able to deliver vehicles?
A: Yes, we deliver and collect the vehicle from your location, within the local area.
Q: Do I return the car full of fuel?
A: Yes, all our vehicles are full of fuel when we deliver them and you can refill the vehicle when it is dropped off. Otherwise, we will refuel the vehicle and charge the bowser amount to your credit card.
Q: Am I able to take the car interstate?
A: Please confirm this with us during the booking process.
Q: Do you offer baby/booster seats?
A: Yes, we do offer baby and booster seats